GUIDE
HOW TO
MANAGE SCANNERS
ADDING SCANNERS
1. Open your event in Vibez.
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2. Go to the SCANNERS tab.
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3. Click NEW SCANNER and add usher’s NAME + PHONE.
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4. They’ll get an SMS link. After allowing CAMERA access, they can start scanning.
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5. Monitor scan counts on the same page.
ASSIGN SCANNER MANAGER
Assign a SCANNER MANAGER to manage scanners and buyer lists.
TRACKING ENTRIES
View total scanned tickets in the DASHBOARD.
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IMPORTANT
• Scanning is done via a mobile BROWSER (no app needed).
• Ensure stable internet/data at entry points; no connection means no validation.
• If reception is weak, export the SOLD TICKETS report (filter: VALID TICKET) to Excel for offline reference.
MANUAL TICKET USE
To USE TICKET manually: open SOLD TICKETS, find the order (name, phone, email), click USE TICKET.
CAN’T FIND TICKET?
• Guests can access tickets at https://web.vibez.io/tickets by entering their PHONE NUMBER.
• Place a printed sign with a QR code to help guests retrieve tickets.
