Below is an overview of our Terms of Service for our “Platform,” which means any website, application, or service we offer. You should read the complete Terms of Service because that document (and not this overview) is our legally binding agreement. The Terms of Service include information about your legal rights and cover areas such as automatic subscription renewals, limitations of liability, resolution of disputes by mandatory arbitration rather than a judge or jury in a court of law, and a class action waiver.
1.1 The Agreement. Vibez.io enables you and other members to arrange offline, real-world communities and events. The terms “Vibez.io,” “we,” “us,” and “our” include Vibez Tech, Inc. and our corporate parent, affiliates, or subsidiaries. We use the terms “you” and “your” to mean any person using our Platform, and any organization or person using the Platform on an organization’s behalf. We use the word “Platform” to mean any website, application, or service offered by Vibez.io, including content we offer and electronic communications we send. Your use of the Platform signifies that you agree to this Agreement. If you are using the Platform for an organization, you agree to this Agreement on behalf of that organization, and represent you have authority to bind it. If you do not or are unable to agree to this Agreement, do not use our Platform.
1.2 Revisions to this Agreement. We may modify this Agreement from time to time. When we do, we will provide notice by publishing the most current version and revising the date at the top of this page. If we make any material change, we will provide additional notice, such as by email or a prominent notice on our Platform. By continuing to use the Platform after changes come into effect, you agree to the revised Agreement. If you do not wish to accept it, you can close your account.
2.1 Eligibility. Our Platform is available to anyone who is at least 18 years old. You represent that you are at least 18. Additional eligibility requirements for a particular portion of our Platform may be set by any member who has the ability to moderate or manage that portion.
2.2 Modification, Suspension, and Termination of Your Account. We may modify, suspend, or terminate your account or access to the Platform if, in our sole discretion, we determine that you have violated this Agreement, that it is in the best interest of the community, or to protect our brand or Platform. We will notify you of the reasons. We also may remove accounts of members who are inactive for an extended period. Please email hello@vibez.io if you believe this has occurred in error.
2.3 Account Information and Security. When you register, you provide us with basic information, including an email address and a password. Keep your account information current and accurate, and maintain the security and confidentiality of your password. We strongly encourage you to choose a strong, unique password. You alone are responsible for anything that happens from your failure to maintain that security. If someone is using your password or accessing your account without permission, email us at hello@vibez.io.
2.4 License to the Platform and Services. Subject to your compliance with this Agreement, Vibez.io grants you a limited, non-exclusive, revocable, non-sublicensable, non-transferable right to use the Platform in order to access and use the services and features we make available to you.
3.1 Fees Charged by Vibez.io. Use of some features on our Platform is free, and we charge fees for others. If we implement a new or modified fee, we will give you notice in advance. You agree to pay those fees and any associated taxes. Unless otherwise stated, all fees and transactions are in U.S. dollars. Members based in the European Union may cancel with a full refund within 14 days after signing up, provided the service has not been used; this period begins when the service starts, even on a free trial, and you can exercise it by emailing hello@vibez.io. For orders transmitted via Shva, an order can be canceled within 14 days from the order date and up to 7 business days before the event date, and a cancellation fee of 5% of the ticket price will be charged. Request a cancellation by emailing hello@vibez.io with your order number.
3.2 Fees Charged by Projects. Projects may impose fees related to particular portions of the Platform, such as member dues or an event fee. We reserve the right to initiate refunds of fees paid to Projects, when appropriate. Projects may also have their own refund policies, so long as they are consistent with our Payment Policies. Payments to Projects are made through a third-party payment service provider, and certain fees may be billed on a recurring basis, which you may cancel at any time.
3.3 Payments to Vibez.io. Projects are responsible for paying subscription and other applicable fees to Vibez.io on time through our approved payment methods. Projects who allow their subscription to lapse are subject to removal as the organizer of their communities. You represent that you are authorized to use the payment method you designate, and you authorize us (and our payment processors) to charge it for the total amount of any fees you owe, including taxes. We may adjust a payment to correct errors or issue refunds in accordance with our Payment Policies.
3.4 Automatic Subscription Renewals. Fees for certain aspects of our Platform may be billed on a recurring or one-time basis. If billed on a recurring basis, the fees are payable in advance with no refunds, and we will automatically bill you for each renewal period until cancellation. You may cancel auto-renewal at any time; refunds are issued solely pursuant to our Subscription Refund Policy.
3.5 Free Trials. We may offer free trials. We will inform you of the length of the trial, your renewal period, and the date and amount of your first payment. After your free trial ends, your paid subscription begins and we will automatically bill you until cancellation. Users based in the European Union are entitled to cancel with a full refund within 14 days after signing up, by emailing hello@vibez.io; this period begins when the free trial starts.
3.6 Third Party Payment Processors. An organizer that uses the Platform to accept payments must comply with the terms of the third-party payment service used. Vibez.io does not provide those payment services, is not a party to your agreement with the provider, and will not be liable for your use of them.
3.7 Invoices from Third Parties. In line with the tax laws of the country where an organizer uses the Platform, an organizer may receive Vibez.io invoices from a third-party provider. This does not impact the rights and obligations in this Agreement, nor the fee charged for use of the Platform.
3.8 Payouts. Funds from sales become available for payouts in two installments: 80% of the total amount becomes available after the event has occurred, with the remaining 20% available 10 days after the event. Payouts can be split across multiple bank accounts upon request. Payout fees may vary depending on the currency and the country of the recipient’s bank, and any applicable fees will be deducted from the final payout amount. All payouts are processed within 5 business days; once the transfer is made, funds may take 1 to 4 business days to appear, depending on the bank and country.
3.9 Chargebacks and Disputes. If a buyer raises a dispute or chargeback regarding a payment, the disputed amount will automatically be deducted from the event balance and the order will be marked as “disputed.” If all funds for the event have already been paid out and there is no sufficient balance available, Vibez reserves the right to deduct the amount from any other event’s balance or charge the organizer’s or user’s credit card on file.
4.1 Your Content. You are responsible for the Content that you post to the Platform or otherwise provide to Vibez.io. Examples include the material that Projects and members post, such as information about communities and events, comments, and photos, as well as all feedback and suggestions you send us. By being responsible for your Content, you agree that you have all the permissions, rights, and licenses needed to provide it; that it does not include personal, private, or confidential information belonging to others; and that it does not otherwise violate the rights of any individual or entity.
4.2 Content License from You. We do not claim ownership of your Content. However, to enable us to operate, improve, promote, and protect Vibez.io and our Platform, you grant Vibez.io a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable, transferable right and license (including a waiver of any moral rights) to use, host, store, reproduce, modify, publish, publicly display, publicly perform, distribute, and create derivative works of your Content. This license permits your Content to remain on the Platform even after you cease to be a member.
4.3 Privacy. Vibez.io collects registration and other information about you through our Platform. Please refer to our Privacy Policy for details on how we collect, use, and disclose this information. These policies do not govern information you provide to third parties, such as Projects and other members.
5.1 Our Policies, Guidelines and Applicable Laws. When you use our Platform, you agree to comply with all applicable laws, rules, and regulations, and to not violate or infringe the rights of any third party. Some areas or features may be subject to additional terms, which will govern in the event of a conflict. Some features rely on third-party services (for example, mapping services from Google Maps and Google Earth); when you use them, you agree to be bound by the applicable third-party terms. If you do not comply, we may modify, suspend, or terminate your account or access, and we will provide you with reasons. Please email hello@vibez.io if you believe this has occurred in error.
5.2 Content of Others. Vibez.io does not control the Content of other members. When we become aware of inappropriate Content, we reserve the right to investigate and take appropriate action, but we have no obligation to monitor it.
5.3 Interactions with Others. Vibez.io is not a party to any offline arrangements made through our Platform. We do not conduct background checks on members and do not verify the truth or accuracy of statements made by members. We make no representations or warranties concerning the conduct or Content of any members or their interactions with you.
5.4 Prohibited Uses of the Platform. Our Platform contains proprietary and confidential information and is protected by intellectual property and other laws. Unless we expressly permit it, you agree that you will not, directly or indirectly: use, host, store, reproduce, modify, publish, publicly display, publicly perform, distribute, or create derivative works of the Platform; remove or alter the proprietary notices; reverse engineer, disassemble, decompile, or attempt to discover the source code or structure of the Platform; or rent, lease, resell, distribute, or use the Platform for commercial purposes not contemplated by this Agreement. You also agree not to use the Platform to solicit or collect personal data from others except as necessary for administering or participating in a community or event, or to collect sensitive personal data. You agree to comply with applicable export control laws and represent that you are not located in an embargoed country or listed on any prohibited-parties list.
5.5 Platform Safety and Security. You agree that you will not extract data from the Platform for a commercial purpose not permitted by these Terms (including screen scraping, data scraping, or web scraping), or engage in any activity that interferes with or disrupts the Platform or its systems. You agree to use, retain, and otherwise process personal data collected from the Platform in accordance with applicable laws and solely for purposes of administering and participating in communities and events; to provide notice and obtain any necessary consents; to safeguard such data; and to delete it once it is no longer strictly necessary or promptly following a request from Vibez.io.
5.6 Platform Modifications. We work hard to continuously improve our Platform. This means we may modify or discontinue portions or all of our Platform with or without notice and without liability to you or any third party.
5.7 Third Party Sites and Services. The Platform contains links to third-party sites and is integrated with various third-party services. We don’t control these third parties and aren’t responsible for their sites, services, content, or products. These third parties may have their own terms and policies, and your use of them will be governed accordingly.
To the full extent permitted by applicable law, you agree to release us and our officers, directors, shareholders, agents, employees, consultants, corporate parent, affiliates, subsidiaries, sponsors, and other third-party partners (“Vibez.io Parties”) from claims, demands, and damages (direct and consequential) arising out of or in any way connected with any transaction with a third party, your interactions with other members, or a community or event. You also agree to release Projects from claims based on an organizer’s negligence arising out of their Content, a community, or an event. You acknowledge that some events carry inherent dangers, such as the risk of illness, bodily injury, disability, or death. By participating in these events, you understand and agree that you have freely chosen to assume these risks.
To the full extent permitted by applicable law, you agree to indemnify, defend, and hold all Vibez.io Parties harmless from any claims made by any third party due to or arising out of your violations of this Agreement; your use, misuse, or abuse of our Platform; your Content; your violation of any law or the rights of a third party; or your participation or conduct in a community or event that violates this Agreement. Organizer Responsibility: the organizer is fully responsible for any refunds issued to buyers for any reason and must reimburse Vibez for all funds Vibez is required to refund to buyers. The organizer is also liable for any damages, losses, or costs incurred by Vibez as a result of their use of the platform, and Vibez reserves the right to deduct such amounts from the organizer’s event balance or charge the organizer’s credit card on file if necessary.
8.1 Warranty Disclaimer. Our Platform is provided to you “as is” and on an “as available” basis. To the full extent permitted by applicable law, we disclaim all warranties and conditions of any kind, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and any warranties regarding the reliability, timeliness, accuracy, and performance of our Platform. You may have additional rights under the law of the country in which you are based.
8.2 Limitation of Liability. To the full extent permitted by applicable law, in no event shall any Vibez.io Parties be liable for any direct, indirect, incidental, special, or consequential damages, including damages for loss of profits, goodwill, use, or data, arising out of or in connection with our Platform or this Agreement. Our liability to you or any third parties in any circumstance is limited to the greater of $100 or the amount of fees, if any, you paid to us in the 12 months prior to the action that may give rise to liability. These limitations will not limit or exclude liability for our gross negligence, fraud, or intentional, malicious, or reckless misconduct. If you are a member based in the EU, you have legal remedies if we cause you loss by our breach or negligence, and these terms do not affect those statutory remedies.
9.1 Informal Resolution. Before making any claim, you and Vibez.io agree to try to resolve any disputes through good-faith discussions. You or Vibez.io may initiate this process by sending written notice describing the dispute and your proposed resolution. If we cannot resolve the issue within 30 business days, you or Vibez.io may bring a claim in accordance with this Section 9.
9.2 Arbitration Agreement. The arbitration procedures in this Section apply to all members except those based in the European Union. Except as set forth in Section 9.3, you agree to submit any claim to JAMS, Inc. for final and binding arbitration, and you and Vibez.io each waive any right to trial by judge or jury. Any claim subject to arbitration must be filed within one year after the date the party first knows or should know of the act giving rise to the claim. Arbitration will be conducted in accordance with the JAMS Streamlined Arbitration Rules and Procedures, and the U.S. Federal Arbitration Act governs the interpretation and enforcement of these provisions.
9.3 Exceptions. You or Vibez.io may assert qualifying claims in small claims court, and may seek injunctive relief from a court of competent jurisdiction to protect intellectual property rights pending arbitration. Vibez.io may take action in court or arbitration to collect fees, recover damages, or seek injunctive relating to Platform operations or unauthorized use of our Platform or intellectual property.
9.4 Arbitration Opt Out. You may decline to resolve disputes through arbitration by emailing us at hello@vibez.io within 30 days of the date you first agree to this Agreement. Your email must include your full name, residential address, the email address registered to your account, and a clear statement that you want to opt out of arbitration.
9.5 Class Action Waiver. You agree to resolve disputes with Vibez.io on an individual basis. You are expressly waiving any right to participate in class actions, class arbitrations, private attorney general actions, and consolidation with other arbitrations.
9.6 Dispute Resolution for Members Based in the EU. If you are a member based in the European Union, the mandatory provisions of the law of the country in which you are resident will apply, and nothing in this Agreement will affect your rights as a consumer. The European Commission provides for an online dispute resolution platform.
10.1 Intellectual Property of Vibez.io. Vibez.io trademarks, logos, service marks, and service names are the intellectual property of Vibez.io. Our Platform and our material on it are also our or our licensors’ intellectual property. You agree not to use our intellectual property without our prior written consent.
10.2 Intellectual Property of Others. Vibez.io respects the intellectual property of others, and we expect our members to do the same. We may remove or disable access to material that we believe may infringe the rights of others, and may restrict or terminate access for repeat infringers.
11.1 Translation. This Agreement was written in English and then translated into other languages. If there is any inconsistency, the English language version controls.
11.2 Notices. Except as otherwise stated or required by law, any notice to us shall be given by email to hello@vibez.io. Any notice to you shall be given to the most current email address in your account.
11.3 Entire Agreement. This Agreement constitutes the entire agreement between you and Vibez.io, superseding any prior agreements on the subject matter.
11.4 No Agency. No agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by this Agreement.
11.5 Governing Law. This Agreement and the relationship between you and Vibez.io shall be governed by the laws of the State of Delaware, without regard to its conflict-of-laws provisions, except as provided in Section 9.
11.6 Judicial Forum. If our agreement to arbitrate is found not to apply, or if you opt out of arbitration, you and Vibez.io agree that any judicial proceedings (other than small claims actions) must be brought exclusively in the federal or state courts located in Delaware. If you are a member based in the European Union, you may bring proceedings in your country of residence.
11.7 Time for Filing. Any claim not subject to arbitration must be commenced within one year after the date the party first knows or should know of the act giving rise to the claim. This clause does not apply if you are based in the European Union.
11.8 Assignment. This Agreement is not assignable, transferable, or sublicensable by you except with our prior written consent, but may be assigned or transferred by us in connection with a merger, acquisition, reorganization, or sale of assets.
11.9 No Waiver. A party’s failure to exercise or enforce any right or provision shall not constitute a waiver of it.
11.10 Severance. If any provision is found invalid, the court should endeavor to give effect to the parties’ intentions, and the other provisions will remain in full force and effect.
11.11 Thank you. Please accept our wholehearted thanks for reading our Terms of Service.
11.12 Termination. If we terminate your account or access to our Platform, this Agreement terminates with respect to that account, provided that the surviving provisions remain in effect.
11.13 Survival. Sections 3, 4.2, 4.3, 6, 7, 8, 9, and 11 of this Agreement, and any other provisions necessary to give them effect, shall survive any termination or expiration of this Agreement.
11.14 Titles. The section titles in this Agreement are for convenience only and have no legal or contractual effect.
11.15 Violations. Please report any violations of this Agreement by a member or third party by emailing hello@vibez.io.