CANCELLATION POLICY

As a global platform, Vibez requires each producer to meet the requirements of local laws regarding cancellations and refunds. To cancel tickets, please contact the event producer.

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For orders transmitted via Shva, the following cancellation policy will apply:
An order can be canceled within 14 days from the order date and up to 7 business days before the event date. A cancellation fee of 5% of the ticket price will be charged for any cancellation.
Request for a cancellation by sending a mail to hello@vibez.io and make sure to mention your order number.

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In case of any issues regarding refunds or cancellations, you can always contact the Vibez customer service team at hello@vibez.io. Please mention your order number.