Add a payee

Updated 2026-07-21

A payee is a bank account you pay out to. Save it once in your project and it's available to every event — so requesting a payout is a couple of taps, not a re-typed IBAN. Payees can be you, or anyone you settle with: crew, security, the venue, the lineup.

Add one

  1. Go to Settings → Payees.
  2. Tap New payee.
  3. Fill in the details:
    • Payee name — who this account belongs to.
    • Country — where the bank is. This decides which bank fields you'll fill next.
    • Category — what they're paid for (Event owner, Event crew, Security, Venue, Lineup, Sound, Lights, Medical, Legal, Transportation & logistics, and more). It groups your payouts by category on the Payouts screen.
    • Email — for their payout records.
  4. Then the bank details, which depend on the country:

Israel

  • Beneficiary, Bank name, Bank code, Branch, Account number.

International

  • Beneficiary, Bank name, IBAN, SWIFT / BIC, Phone, Beneficiary address.
  1. Tap Save payee.

Using and managing payees

  • When you request a payout, pick a saved payee — or add a new one right there in the request.
  • Tap any payee to see its details and how much you've paid it (payout count and total).
  • Remove a payee you haven't used. Once a payee has payouts, it's locked for your records — contact support to archive it instead.

Get the bank details exactly right

The bank details are passed to the bank as you typed them, so a wrong digit doesn't fail at save time — it fails later, when the money is already on its way. A payout with incorrect bank details is rejected, and you'll see the rejected payout in the event's Payouts activity.

It isn't lost, and you don't need to start over:

  1. Add a new payee with the corrected bank details (or send us the corrected beneficiary details and we'll sort it).
  2. Request the payout again to the corrected payee.

Because a payee with payouts against it is locked for your records, the fix is a corrected new payee rather than an edit to the old one.

Worth double-checking before you save: the account number and branch for Israel, and the IBAN and SWIFT / BIC for international accounts.

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