Where are my tickets?
Updated 2026-07-24
Every ticket you buy or claim lives on your Vibez profile, tied to your phone number — so you can reach them from any device you sign in on.
Find your tickets
- Open the Vibez app, or go to web.vibez.io on your phone.
- Sign in with the phone number you used to buy — we send you a code by SMS or WhatsApp.
- Open Tickets. Every ticket you own or have claimed appears here, newest first.
What if a ticket is missing?
- Bought for you by someone else? It shows up with a Claim button — tap it to add it to your tickets (see Receive & claim a ticket).
- Used a different phone number? Sign in with that number instead — tickets follow the number they were issued to.
- Order still pending approval? For members-only or approval events the ticket appears once the organizer approves your order.
Still can't see it? Reach out to the event organizer (see Contact the organizer).