Wristband orders

Every charge your sellers take at the bar becomes an order, next to your ticket orders. See sell at the bar for how sellers take them.

Find them

1. Open your event and go to Attendees → Orders.
2. Wristband orders carry the type Wristband. Search or filter the list as usual.

What an order shows

Open one to see:

• The items charged and their prices.
• The Seller, the scanner who took the payment.
• The Tip, if the guest added one, in the money breakdown.
• The guest, when their band is connected to someone.

Canceled orders

Sellers cancel orders item by item on their scanner, and the money goes back to the guest's balance. In your orders:

• Partly canceled — some items were canceled, the rest stayed charged.
• Canceled by seller — the seller canceled the whole order.
• Canceled — the whole order was canceled, not only by the seller.

Canceled items are struck through and say who canceled them.

Refunds

Wristband orders can't be refunded from your dashboard. The seller cancels them on the scanner while the event is running. If a guest raises a charge after the event, contact Vibez support.

Totals

The Scanners page shows Sold and Tips for the whole event and per seller. See set up the bar.