Orders & refunds

Cancellations & refundsHow cancellations and refunds work on Vibez — organizer-set terms, your statutory rights, and how to request one.
Why is my order pending approval?Some events review orders before confirming. What "pending" means and when you're charged.
Contact the organizerThe event organizer handles tickets, entry, refunds, and questions. Here's how to reach them.
Payment disputesWhat happens if you dispute a charge, and the better first step.