Pricing & fees — what Vibez charges

Vibez charges one flat fee: 8% per ticket. Payment processing and VAT are included in that number. There are no monthly fees, no setup cost, and no commitments — you only pay when you sell.

Big event? Talk to us and get a custom offer. 8% is the standard rate, not the only one — big events, many events, and high sales volume get a rate fitted to them. Details below.

What the 8% covers

Everything. No feature sits behind a higher tier:

• Ticketing — unlimited events and ticket types.
• Memberships & CRM — member profiles, tiers, and messaging.
• Access control — scanning, dynamic QR, multi-gate.
• Bars & cashless — web POS, prepaid balances, top-ups.
• Ambassadors — tracked performance sales channels.
• Analytics — sales, attendance, and spend, live.
• Payments — processing and VAT, built in.
• Support — onboarding and event-day help.

Who pays it — you or the attendee

Your call, and you set it per event:

• Pass it on — the fee is added at checkout, so the attendee covers it.
• Absorb it — you take it out of your ticket price.

Because this is a per-event setting, two of your events can be set differently. That also means the number in your Event income breakdown depends on which way this event is set — see understand your event income.

Selling a lot of tickets? Let's talk.

8% is our standard rate, not our only one. If you're operating at scale, we'll build you a custom offer — talk to us before your next sale, not after it.

Get in touch if any of these sound like you:

• A big event — a festival, an arena show, or anything with serious ticket volume in one night.
• Many events — a venue, a club night, or a promoter running a regular calendar rather than one-offs.
• High overall volume — your annual turnover through Vibez is significant, even if no single event is huge.
• Moving over from another platform — bring your history and we'll price against it.

Tell us what you're planning and roughly what you expect to sell, and we'll come back with rates fitted to your numbers. Nothing to prepare — if you already sell on Vibez, your sales history does the work.

Paying less than 8% another way

Connect your own payment provider. If you already use Stripe, Nuvei, or another processor, plug it in, keep your own rates, and pay a lower platform fee. Every sale still lands in one dashboard. This stacks with a custom rate — worth raising both in the same conversation.

Where you see fees

Your Event income breakdown on the dashboard shows gross, fees, and what's left for you, so you can always check the fee against a specific event rather than working from a percentage. Your payouts come out of that balance — see how & when you get paid.

Related

• Understand your event income — gross, fees, and your take, per event.
• How & when you get paid — when the balance unlocks and how to withdraw it.
• What is Vibez Capital — get your ticket revenue paid out early.