Comp tickets with the guest list
Updated 2026-09-28
Every event has a guest list — artists, crew, partners, friends. Instead of fake discount codes or holding tickets aside, comp them directly: the guest gets a personal link to their tickets, no signup and no verification code needed.
Find it under your event → Attendees → Guestlist, next to Orders and Tickets.
Add a guest
Tap Add guest. It takes two steps.
1. Who and what.
- Guest — one field for everyone. Type a name to search your members, or type a phone number and it's used as is. The country code appears as you type and starts from your location; type a leading + to pick another. Anything else you type becomes a new guest's name. No Vibez account is created for them — they just get a ticket link.
- Tickets — pick how many of each ticket to give. Anything with stock left can be comped (bar top-ups are the exception), and sold-out tickets can't — comps come out of the same stock as sales.
Tap Next.
2. How they get the tickets. Pick one: SMS, WhatsApp, Email or Don't send (you'll share the link yourself). Add the phone number or email if it's missing, then tap Add & send. It's one choice, so a guest never gets the same tickets twice.
The comp shows up as a regular order, just free.
Did it arrive?
Right after you add a guest, the share sheet tells you what happened: Sent via SMS to …, Couldn't send via WhatsApp with the reason, or Not sent — share the link yourself. Either way the personal link is right there to share over any app.
If a send fails, the guest's row is flagged Link not sent, so nobody reaches the door without their tickets. Every row has a share icon to send the link again.
The link opens the guest's tickets directly — nothing to install, no account to create. At the door they're scanned like any other ticket.
Manage the list
The Guestlist tab shows everyone comped, with a search on top. Guests are named the same way everywhere: the name you typed first, and their account name in parentheses if they have one.
Tap a guest to see their order, or remove them to take the tickets back. Unused tickets return to stock and the link stops working; tickets already used at the door stay counted.
You'll only see the guest list if your role allows managing orders.
Related
- Scan tickets at the door — guest tickets scan like any other.
- Create a discount — for cheaper-but-not-free, use a promo code instead.