Scan tickets at the door

Guests get in by having their ticket scanned at the door. You don't do this from here — your team uses the Vibez Scanner in their phone's browser, set up once per scanner (see add a scanner).

How a scan goes

1. The scanner opens the Vibez Scanner for your event and points the camera at the guest's ticket QR code (or taps their NFC wristband, if you use them).
2. The app shows a result right away.
3. For a valid ticket, the scanner taps Use Ticket to admit the guest — that marks it used.

What the results mean

• Valid ticket (green) — good to go. Shows the guest's name and ticket; tap Use Ticket to let them in.
• Ticket used (blue) — checked in. The ticket is now marked used and can't be used again.
• Not valid (pink) — can't be admitted. Usual reasons: the ticket was already used (it shows when), it's outside its valid window, it's for a different event, or a brief network error — try the scan again.
• Connected (gold) — an NFC wristband was linked to the guest (when NFC connect is on), so they can tap to enter and pay cashless.

Set the door up first

A few event switches shape scanning — find them in event settings under At the door:

• Dynamic QR rotates each ticket's code every 30 seconds, so a screenshot can't be reused.
• NFC connect lets scanners bind a wristband to a guest; NFC check reads a wristband's person, membership, and balance.

Every scan is logged under the scanner's name, so you can watch the door move in real time.

Guests hunting for their ticket while the line grows? Hang the official tickets poster at the entrance — they scan it and their tickets open.